If you lose your debit card, contact our 24/7 help line immediately at (800) 417-8715. For reporting a lost checkbook or account compromise, contact us during normal business hours at (630) 580-1409.

It’s recommended you check your account balances daily. In addition, you should sign up for mobile alerts to notify of any suspicious activity related to your account in real time. If you notice any inconsistencies, it’s always best to contact us directly at (630) 580-1409.

• Generally, it’s a great idea to utilize free and/or paid credit monitoring tools from Experian, Fico, Transunion, and Equifax to know when a new inquiry occurs using your social security number.

• Signing up for eStatements or paperless billing adds a layer of security by removing mail and paper access to your account.

• If you receive an email claiming your account is closed or at risk of being suspended, it’s best to call the company directly at the phone number listed on their website.

• Use a breach reporting site like https://haveibeenpwned.com to alert you if your emails have been associated with any data breaches.

Grand Ridge National Bank will never contact you requesting personal information, such as account numbers, passwords, or any other personal, confidential information.

• Never respond to unsolicited requests for personal information. To report suspicious activity, call us directly at (630) 580-1409.

• Passwords should contain at least 12 characters, including capitalization, numbers, and special characters.

• We strongly recommend enabling two-factor authentication (“2FA”) and passkeys when supported.

• Scammers impersonating GRNB may ask for your password, answers to security questions, or the 2FA code sent to your phone. NEVER relinquish any of this information.

• NEVER allow anyone to install remote desktop software on your computer. GRNB will never ask to remotely control your device.

• We strongly recommend installing anti-virus and anti-spyware programs from trusted developers and enabling automatic updates.

• Ensure your firewall is active and up to date. This serves as a barrier between your computer and any unauthorized access.

• Enabling automatic updates for your computer’s operating system (typically Windows or MacOS) assists with maintaining your security tools’ effectiveness.

• Research any apps before downloading, and don’t assume an app is legitimate because it resembles the name of your bank.

• Always double-check the website you’re visiting is our bank’s legitimate website (grnbank.com or secureinternetbank.com) before entering your account details.

• NEVER use public WiFi for accessing anything containing personal information.

• ALWAYS assume public WiFi is unsecured, even when utilizing a virtual private network (“VPN”).

If you lose your debit card, contact our 24/7 help line immediately at (800) 417-8715. For reporting a lost checkbook or account compromise, contact us during normal business hours at (630) 580-1409.

It’s recommended you check your account balances daily. In addition, you should sign up for mobile alerts to notify of any suspicious activity related to your account in real time. If you notice any inconsistencies, it’s always best to contact us directly at (630) 580-1409.

• Generally, it’s a great idea to utilize free and/or paid credit monitoring tools from Experian, Fico, Transunion, and Equifax to know when a new inquiry occurs using your social security number.

• Signing up for eStatements or paperless billing adds a layer of security by removing mail and paper access to your account.

• If you receive an email claiming your account is closed or at risk of being suspended, it’s best to call the company directly at the phone number listed on their website.

• Use a breach reporting site like https://haveibeenpwned.com to alert you if your emails have been associated with any data breaches.

Grand Ridge National Bank will never contact you requesting personal information, such as account numbers, passwords, or any other personal, confidential information.

• Never respond to unsolicited requests for personal information. To report suspicious activity, call us directly at (630) 580-1409.

• Passwords should contain at least 12 characters, including capitalization, numbers, and special characters.

• We strongly recommend enabling two-factor authentication (“2FA”) and passkeys when supported.

• Scammers impersonating GRNB may ask for your password, answers to security questions, or the 2FA code sent to your phone. NEVER relinquish any of this information.

• NEVER allow anyone to install remote desktop software on your computer. GRNB will never ask to remotely control your device.

• We strongly recommend installing anti-virus and anti-spyware programs from trusted developers and enabling automatic updates.

• Ensure your firewall is active and up to date. This serves as a barrier between your computer and any unauthorized access.

• Enabling automatic updates for your computer’s operating system (typically Windows or MacOS) assists with maintaining your security tools’ effectiveness.

• Research any apps before downloading, and don’t assume an app is legitimate because it resembles the name of your bank.

• Always double-check the website you’re visiting is our bank’s legitimate website (grnbank.com or secureinternetbank.com) before entering your account details.

• NEVER use public WiFi for accessing anything containing personal information.

• ALWAYS assume public WiFi is unsecured, even when utilizing a virtual private network (“VPN”).