Frequently Asked Questions

Our routing number is 071913278

Immediately call our 24/7 automated service at 1-800-417-8715

You can complete this by calling 1-800-992-3808

Yes we do!  Please visit our digital wallet page or call us at 630-580-1409 for additional information.

Your previous 18 months of electronic statements are available.

You are required to have online or mobile banking to enroll in text alerts. In online banking, Alerts can be found in the top right corner of the page upon logging in. In mobile banking they can be found under “Manage Alerts”.

For Personal Accounts we require: A valid, government-issued photo ID, such as a driver’s license, state issued ID, or a passport. You will also need other basic information such as your social security or taxpayer ID number, proof of current address, and phone number.

For business accounts we require: A Tax ID number. The IRS issues and manages your business EIN numbers. If you haven’t filed for a business tax ID number, you may still be able to open a business bank account with your personal Social Security number depending on your type of business.

• Sole proprietor: You will need to present your Social Security number. If your business has a DBA (doing business as) or assumed names, you will need to provide a certificate that shows the other name or names.
• LLC: You may need to present the EIN and business registration. If you are the sole owner, your name should be listed as such.
• Limited liability partnership: You will need to provide an agreement that shows the names of all the partners as well as the name of the business.

You can easily place re-orders here.

New to the bank or need some assistance? Feel free to give us a call.

If you haven’t already enrolled in our Online Bill Pay application you will need to click on the “Bill Payment” tab within online banking and accept the Terms & Conditions disclosure. Once you have completed the online enrollment you will be able to send Zelle payments through the Online Bill Pay site or through our mobile app.

Zelle® can be an extremely easy way to send and receive money, but you should only send money to people that you know and trust. 

Learn about using Zelle safely and securely

For your security, our debit card processing tool uses a real-time scoring system to risk-score and review all transactions before approving them.  If the system scores the transaction as “high risk” it may decline the transactions in real-time.  Therefore, if you are traveling it is recommended you contact us prior to travel.  Our support center can put a notification into the system to ensure the transactions placed out of state or even out of the country are not subject to a higher risk score.  You can reach our support center at 630-580-1409.

Grand Ridge National Bank follows the Federal Reserve holiday schedule.  Below is the 2024 holiday calendar which reflect office closing days.